Managed Services

Managed Services pricing is structured around flexible monthly engineering capacity and the level of operational and observability coverage your environment requires.

Engagements are tailored to your AWS footprint, architectural complexity, and business priorities, so you receive the right mix of hands-on support, monitoring, and incident response for your workloads.

We typically begin with a short conversation to understand your goals and recommend an engagement aligned to your needs.

Yes. Caylent Calibrate™ is our FinOps-focused program for organizations that want to improve AWS cost visibility, governance, and optimization without a full engineering-led managed services engagement.

The program delivers ongoing cost insights, optimization guidance, and governance support powered by advanced cost-management tooling. It helps teams understand where spend is going, identify savings opportunities, and build stronger financial accountability in AWS.

The right approach depends on your AWS spend, environment complexity, and cost goals. We typically begin with a short conversation to understand your needs and recommend the best fit.

Incidents rarely follow a script, but they often follow a progression like this:

1. Detect: Monitoring surfaces anomalies, risks, or performance issues early.
2. Stabilize: Our team quickly investigates and resolves the immediate issue to protect availability.
3. Improve: Engineers identify root causes and implement fixes, whether that means tuning configurations, adjusting scaling, or refining architecture.
4. Refine: Monitoring, automation, and runbooks are updated so similar issues are handled faster or avoided entirely.

Our focus is not just recovery, but making the environment stronger after each incident.